Refund & Return Policy
Refund & Return Policy
Last updated: June 2026
At Drobca, every item is printed on demand — made just for you the moment you order. Because of this, we're unable to accept returns for change of mind or sizing issues. But if something goes wrong on our end, we will absolutely make it right.
What We Cannot Accept Returns For
- Change of mind or buyer's remorse
- Incorrect size selected at checkout (please check the size guide on each product page before ordering)
- Items that were delivered as described and without defect
- Orders where the shipping address was entered incorrectly
When We WILL Replace or Refund Your Order
We stand 100% behind our products. If your order arrives with any of the following issues, we'll send a free replacement or issue a full refund — your choice:
- ✅ Item arrives damaged or defective
- ✅ Significant printing error (wrong design, misprint, faded ink, misaligned print)
- ✅ Wrong item or size sent
- ✅ Package lost in transit and not delivered
How to Request a Refund or Replacement
- Email us at contact@drobca.com or call +1 (251) 901-3106
- Contact us within 30 days of the delivery date
- Include your order number and a clear photo of the issue
- We'll review and respond within 2 business days
- If approved, we'll ship a replacement or process a full refund
Refund Timeline
Approved refunds are processed within 5–7 business days. Depending on your bank or card issuer, it may take an additional 3–5 business days to appear in your account.
Replacements
Replacement orders follow the same production and shipping timeline as new orders (3–7 business days processing + shipping time). We'll send you a new tracking number once your replacement ships.
Questions?
We're here to help.
📧 contact@drobca.com
📞 +1 (251) 901-3106